Privacy Policy

At Best Sofa Repair In Gurgaon, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, website, or contact us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and home or office address when you book a service.
  • Service Information: Details about the furniture, type of service requested, and service history.
  • Technical Information: IP address, browser type, and usage data from our website to improve user experience.

2. How We Use Your Information

We use the information collected for purposes including:

  • Scheduling and providing our sofa repair, reupholstery, and restoration services.
  • Communicating with you regarding your bookings, service updates, or promotions.
  • Improving our services, website functionality, and customer experience.
  • Complying with legal obligations.

3. Sharing of Information

We respect your privacy and do not sell or rent your personal information. We may share your information only in the following situations:

  • With trusted third-party service providers (e.g., delivery or repair assistance) necessary to complete your service.
  • As required by law or to protect our rights and property.

4. Data Security

  • We implement appropriate security measures to protect your personal data against unauthorized access, alteration, or disclosure.
  • While we strive to protect your information, no system is completely secure, and we cannot guarantee absolute security.

5. Your Rights

  • You can request access to your personal information that we hold.
  • You may request corrections or updates to your personal data.
  • You can request deletion of your information, subject to legal and operational obligations.

6. Cookies and Tracking

  • Our website may use cookies or similar technologies to enhance user experience and analyze website traffic.
  • You may disable cookies through your browser settings, but some features of the website may not function properly.

7. Third-Party Links

  • Our website may contain links to third-party websites.
  • We are not responsible for the privacy practices or content of external sites.

8. Children’s Privacy

  • Our services are not intended for children under 13 years of age.
  • We do not knowingly collect personal information from children under 13.

9. Changes to Privacy Policy

  • We may update this Privacy Policy from time to time.
  • Updates will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

📍 Address: Shop No. 508–509, DLF Phase IV, Sector 43, Gurugram, Haryana – 122002
📞 Phone: +91 79066 48612
📧 Email: bestsofarepairingurgaon@gmail.com